Estates Business Services

Business Support

Estates Business Services section delivers a comprehensive range of support functions across the Estates Department, including dedicated executive assistance to the Estates Leadership Team. Our team offers comprehensive administrative, financial, and recruitment support across various teams within the department.

Communications 

The Communications team creates regular communications for Estates Department staff, manages social media channels and supports the Estates Leadership Team to communicate messages within the department and across the University.

Governance and Policy

This includes ensuring that there is a clear transparent decision making process in relation to how the Estates Department operates and ensuring that this is in line with the overarching governance arrangements for the University. Coupled with this the Business Services Team act as the custodians of Estates policies, again ensuring that these are defined and reviewed in line with University and legislative requirements. The team also handles Freedom of Information requests and manages complaints to the department.

IT and Systems

The Estates IT and Systems Team provides support across the Estates Department. This includes supporting approximately one hundred different systems, providing recommendations and consulting on IT/IS related matters, offering individual and/or group support sessions, managing AV and setting up equipment.

Records and Information Management

The Records and Information section within the Estates Department develops and implements systems and processes to streamline record-keeping, and ensure data accuracy and accessibility. This section monitors compliance with information management policies, providing guidance and support to staff across the department.

Committees

We provide a number of committees which help the University manage its services and facilities.