Mail Services

University Porters deliver mail to all University buildings at no charge to the sending department.

The University Post Room locations are in Old College (Central) (0131 650 8008), James Clerk Maxwell Building (KB and peripheral areas) (0131 650 8600), and Easter Bush Campus Service Centre (0131 651 7358).

Internal mail

University Porters deliver mail to all University buildings at no charge to the sending department. Where an internal envelope is not available, please mark the front of the envelope with D-/. This will identify the envelope as requiring internal delivery rather than external delivery.

External mail

Every department is allocated a departmental stamp which should be used on the back of the envelope being sent. This ensures that the cost of posting is recharged to the correct department and that it is immediately dealt with as external rather than internal mail.

When sending multiple envelopes, please ensure all envelopes are stamped with the departmental stamp. If you wish to request new, replacement or additional stamps, please contact the Senior Janitor for Central or KB and Peripheral areas.

All mail is processed second class via the Royal Mail unless First Class or Tracking is required, see Domestic UK Postage for more details.

Domestic UK Postage (283.77 KB / PDF)

External mail - cost

All external mail is sent second class unless the envelope is marked otherwise. We will supply the first two stamps, after that the sending department needs to buy there own.

It is worth noting that costs are now related to envelope size as well as weight and departments can save money by folding A4 documents into A5 or DL envelopes where possible.

Royal Mail - Size Based Pricing Advice

Bulk mail

When you are planning to send bulk mail please contact your relevant Post Room in advance. This allows extra staff to be deployed to ensure the mail is processed quickly.

International postage

From 1st January 2021 there are changes to how you send and receive items from abroad.

When sending goods abroad, customers must now attach a customs declaration (CN22 Value up to £270 or CN23 Value over £270), available from Old College Post Room. If you have any queries please contact Ocpostro@exseed.ed.ac.uk or call extension 508008.

International postage (386.05 KB / PDF)

Classroom Support

Mail Services are carried out by our Servitorial teams, they also provide a variety of services within buildings across the University, these include:

Opening and closing of buildings
Setting up rooms for lectures, tutorials and meetings
Small equipment and furniture moved within and between buildings

Any of these services can be requested by contacting the relevant Senior Janitor:

Name	Phone	Email
Rafik Bakhat, Senior Janitor - King's Buildings and Peripheral	0131 650 8601	Rafik.Bakhat@ed.ac.uk
Mario Rodriguez, Senior Janitor - King's Buildings and Peripheral	0131 650 8601	Mario.Rodriguez@ed.ac.uk
Liam Forsyth, Senior Janitor - King's Buildings and Peripheral	0131 650 8601	L.Forsyth@ed.ac.uk
George Tod, Senior Janitor - Old College	0131 650 2157	George.Tod@ed.ac.uk
Ryan Tudor, Senior Janitor - George Square	0131 650 8300	Ryan.Tudor@ed.ac.uk
Graham Strachan, Senior Janitor - Edinburgh College of Art, Teviot and Edinburgh Future Institute (EFI)	0131 651 5900	gstracha@ed.ac.uk
Kris Tod, Senior Janitor - Holyrood and New College	0131 651 6028	Kris.Tod@ed.ac.uk
David Strachan, Senior Janitor - Easter Bush Campus	0131 651 7358	dstrach2@ed.ac.uk

This article was published on 2024-08-05